How do I determine what are the boundaries of my license's service area?

SmartNet North America offers a variety of license to allow customers the flexibility to choose what fits both their budget, as well as the service area (State, Sub-Region, Province, Regional, or National services areas are available) in which they wish to work.  Each SmartNet License is defined by three (3) things - License Type, License Term and Service Area.

A Service Area is assigned to each SmartNet License and has a defined geographical boundary.  To determine the geographic area your license is authorized for, please refer to your Activation Email and use the link provided below to see what area or areas your license is authorized to work in.

The easiest way to view the map boundaries is to visit the Portal and 'your account'.  Under the 'License & Equipment Information' table you will see a 'Service Area' column, simply click the 'Service Area' name hyperlink to bring up the current service area boundaries defined for your license.  Additionally, you can also see what these boundaries during the order process on the store if you are purchasing a new license by clicking 'See Map' under 'Select Product'.

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